- Who is this course for?
- People who have watched a launch look like a win, then watched everyone slip back to the old way.
- Is this a project management course?
- No. The project can ship and the change can still fail. This course is how the new way sticks.
- Is there an outside certificate?
- You receive our certificate of completion. We do not claim a third-party change credential in the fee.
- What do I leave with?
- A way to sponsor, communicate, and support the change after go-live, plus the recordings.
- Do you guarantee a job after a cohort?
- No. We publish dates, prices, refund terms and consented stories. Placement and income claims are not part of this academy.
- What time zone are live sessions in?
- Source zone is America/Toronto unless a cohort says otherwise. Session times always name that zone. Convert in your own calendar from the ICS on the cohort card.
- Can I join a waitlist if a cohort is full?
- Yes. Waitlist captures name, email and optional phone. It does not take payment. Seats that free up are offered in join order.
- How does early-bird pricing work?
- If a cohort has an early-bird price and the cut-off has not passed (server date at payment), checkout charges the early-bird amount. The cart may still show list price until quote.
- What is the refund window?
- Full refund before the published cut-off relative to the cohort start; after that the published bands on the Refund page apply. Checkout requires you to accept that policy.