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Management · NGS-1001

Business Analysis Foundations

You leave the meeting knowing what went wrong, and then nobody writes it down. That quiet follows you home. This course gives you the words that make a team start, so the next room does not slip away. You will feel it when people stop guessing and finally begin.

  • 36 hours
  • Foundation
  • Live virtual, Classroom
  • October 4 — October 26

Benefits

  • Requirement templates you can open on your next piece of work.
  • A practice interview before you face a real hiring panel.
  • Class recordings you can rewatch for 90 days if you miss an evening.
  • A certificate when you finish.

Course overview

36hours
  1. 1

    The BA in a Canadian delivery team

  2. 2

    Requirements that survive a hiring panel

  3. 3

    Story mapping and the capstone

You sit close to the work and watch other people explain it. This course is for you if you want to hold a messy problem and turn it into something a team will build. No certificate is required to start. In the room you practice the job. A messy conversation becomes a list a developer can follow. You run a meeting until there is a decision. If the list is still vague, the instructor stops you. By the end you can say what the business needs, tie a goal to the work, and talk about it in an interview without freezing. You take home templates for the next morning. Classes are live. Miss an evening and the recording stays for 90 days. Dates and the fee are on this page.

  • Omar Farouk · Learner - Aspiring BA · Business Analyst Champion · Mon, Sep 21, 2026
All stories

Outcomes

What you will be able to do when the course ends. This is not the list of things you take home. That list is Benefits, at the top of the page.

  1. 1You can turn a messy request into a clear list of what the team should build.
  2. 2You can run a meeting that ends with a decision, not more questions.
  3. 3You can connect a business goal to the work the team will actually do.
  4. 4You can explain your work in a job interview.

Curriculum

Every chapter is listed here. You enrol in the whole course, not one chapter.

  1. Module 1

    The BA in a Canadian delivery team

    How the role sits next to PM, developers and the business owner — and the vocabulary a GTA hiring panel expects.

    • Who the BA is (and is not)The business analyst in a Canadian delivery team is not the project manager and not the product owner. You hold the problem: who is affected, what must be true, and how we will know we are done. Developers hold the how. The PM holds the date and the risk register. Hiring panels in the GTA listen for this split. If you describe yourself as “the person who writes tickets,” you sound like a coordinator. If you describe the stakeholder map, the goal, and the acceptance criteria, you sound like a BA.
    • Stakeholders, goals and problem framingStart with the goal, not the feature. “Reduce mortgage-renewal cycle time by two days” is a goal. “Add a dashboard” is a feature looking for a problem. Name the stakeholders: who pays, who uses, who blocks, who signs. Write one sentence they would all accept. That sentence is the frame. Everything else traces back to it. Practice: pick a messy request from your current job. Rewrite it as goal → affected roles → constraint → measure of done.
    • Module 1 knowledge checkThree questions. Pass mark 70%. You may retry up to three times. This check is part of certificate eligibility.
    • Watch: framing the problem in 90 secondsA short public explainer on problem framing. The file is not in our database — this is a YouTube pointer. Captions are on the host.
    • SCORM lab: stakeholder framingThis lesson is a SCORM 1.2 shareable content object. The academy hosts the runtime API in the parent window. The package reports completion, score, bookmark and time through LMSSetValue / LMSCommit — the same contract Articulate, iSpring and Rise expect. Package files are a URL pointer (same origin). ZIP bytes never sit in Postgres.

  2. Module 2

    Requirements that survive a hiring panel

    From a messy conversation to acceptance criteria a developer can implement.

    • Elicitation that does not waste the roomA workshop that ends without a decision was a meeting. You are paid for decisions. Prepare: goal on the wall, three questions, a parking lot. Run: time-box, write in the room’s words, confirm before you leave. Close: one owner, one next date, one open question list. Never facilitate from a slide deck of solutions. Facilitate from a blank that the room fills.
    • Acceptance criteria a developer can implementGiven / When / Then is not theatre. It is a contract. Given a signed-in borrower with a renewal in 60 days When they submit a rate-hold request before 16:00 ET Then the hold is confirmed by email within five minutes and the CRM shows status Held. If you cannot write the Then, you do not yet understand done. If the Then needs a human to “just know,” it is not testable.
    • Traceability without drowning the teamTraceability is a line from goal → requirement → story → test. It is not a 400-row spreadsheet nobody opens. Keep the live set short. Archive the rest. When scope is cut, you can show which goal is at risk — that is the conversation a PM will thank you for.

  3. Module 3

    Story mapping and the capstone

    Build a working backlog and sit a knowledge check.

    • Story mapping in one afternoonA story map is the backbone of the programme you are selling yourself with. Left to right: the user journey. Top to bottom: depth. The first horizontal slice is the release that a hiring manager can understand in ninety seconds. Your capstone is a one-page map plus five stories with acceptance criteria. That pack is what you take into an interview.
    • Capstone knowledge checkFour questions covering framing, elicitation, acceptance criteria and traceability. Pass mark 70%. Completing this check with every lesson marked done issues your certificate.

Schedules for Business Analysis Foundations

BAF-2604

Business Analysis Foundations

18 seats open
SG

Shailesh Gabhane

Founder · Lead Trainer

English

Trainer profile

Where and when

  • Sun, Oct 4, 2026 — Mon, Oct 26, 2026
  • Sat–Sun · 09:00–13:00 ET
  • Zoom
  • Live virtual · Toronto
More details

$1,495

Outcomes

You can turn a messy request into a clear list of what the team should build.You can run a meeting that ends with a decision, not more questions.Live online36 hoursPost-course resources & support

BAF-2611

Business Analysis Foundations

18 seats open
SG

Shailesh Gabhane

Founder · Lead Trainer

English

Trainer profile

Where and when

  • Sat, Nov 7, 2026 — Sun, Nov 29, 2026
  • Sat–Sun · 09:00–13:00 ET
  • Zoom
  • Live virtual · Toronto
More details

$1,495

Outcomes

You can turn a messy request into a clear list of what the team should build.You can run a meeting that ends with a decision, not more questions.Live online36 hoursPost-course resources & support

Who can attend

Built for people like you

You will get the most from this ifAspiring BAs, analysts arriving in Canada, coordinators moving into delivery

What to bringNo formal BA credential required. Comfortable with office tools and a desire to work with stakeholders.

Instructor

SG

Shailesh Gabhane

Founder · Lead Trainer

CBAP, PMP, CSPO

Delivery practitioner who built NGSB so working adults in the GTA could see a clear path into BA, PM and agile roles — without guessing the next step.

Ask a question

About this instructor and this programme. A person replies.

Reviews

OF

Omar Farouk

Learner - Aspiring BA

““Transparent price, visible next date, evening-friendly recordings. I compared four providers. NGSB was the only one that did not hide the calendar.” — ”

Business Analyst Champion

With this course

Add-ons

These are the extras for this course. They are not included in the fee. You can add one when you enrol.

  • Mentoring — 4 hours

    Four 1:1 hours with faculty after the cohort. Career or delivery.

    $480

  • Resume and interview studio

    Canadian-market resume pass plus a recorded mock panel.

    $349

You already sit in the meetings. Leave able to write the requirement the room will actually sign.

FAQ’s

What is business analysis?
Business analysis is how you find out what the organisation actually needs, and write it so a team can build the right thing. You listen, you separate a wish from a requirement, and you check that the result still matches the goal. Foundations is where you learn the words a team can start from.
Why does business analysis matter?
A meeting that nobody writes down is a decision that did not happen. Analysis turns what was said into something a team can build, and something a sponsor can recognise. That is what this course is for.
What skills does a business analyst need?
You need to listen, write one requirement at a time, and ask the question people skipped. You also need enough of the business to know when an answer is incomplete. Tools come after that.
How is a business analyst different from a project manager?
The analyst owns the need and the requirement. The project manager owns the time, the money, and the plan. You will work beside a project manager. This course does not try to make you one.
What does a business analyst hand over?
A pack a team can use: the business need, what the solution must do, stories or use cases, a line from the need to the test, a picture of the process, and a note on who must be heard. You draft these here, on a case, not on a blank template.
Which ways of working does this course cover?
A planned, step-by-step approach, and an agile approach. You will see where each one freezes the detail, and how an analyst behaves in both. The course does not ask you to pick a side.
What is requirements elicitation?
It is how you draw the need out of people. An interview, a workshop, watching the work, or reading the rule that already exists. You leave with a decision, not a longer list of wishes.
Who teaches BA Foundations?
Named faculty on the Trainers page. BA Foundations is typically led by a CBAP-credentialed instructor. See the programme page for the assigned trainer on each cohort.
What does a business analyst do in testing?
You help write the acceptance criteria and the cases that prove the requirement. You sit with the people who will use the result, so they can say yes, or say what is still wrong.
How does a business analyst work with stakeholders?
You name who decides, who uses the result, and who can stop it. You tell them what changed, in writing they will read. You do not let one senior voice replace the people who do the work.
What is the difference between a functional and a non-functional requirement?
A functional requirement says what the solution does. A non-functional requirement says how well: speed, safety, and how many people at once. Foundations treats both as requirements, not as notes in the margin.
Which tools will I use?
A backlog, a page, a diagram, and a sheet. Jira, a wiki, and a drawing tool are what most employers use. You will learn the work first. The button names you can pick up on the job.
How does this work change a project?
Someone writes down what the meeting decided. The team starts from that page, not from memory. The sponsor can see the need they agreed to. Dates and the fee are on this page.
Do you guarantee a job after a cohort?
No. We publish dates, prices, refund terms and consented stories. Placement and income claims are not part of this academy.
What time zone are live sessions in?
Source zone is America/Toronto unless a cohort says otherwise. Session times always name that zone. Convert in your own calendar from the ICS on the cohort card.
Can I join a waitlist if a cohort is full?
Yes. Waitlist captures name, email and optional phone. It does not take payment. Seats that free up are offered in join order.
How does early-bird pricing work?
If a cohort has an early-bird price and the cut-off has not passed (server date at payment), checkout charges the early-bird amount. The cart may still show list price until quote.
What is the refund window?
Full refund before the published cut-off relative to the cohort start; after that the published bands on the Refund page apply. Checkout requires you to accept that policy.

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